Creating Collaboration from Conflict Facilitator Resource Package Effective Mentoring Facilitator Resource Package

Creating Collaboration from Conflict Learner Guide

Price per Unit (piece): $55.00

How to keep your cool, stand your ground and reach a positive resolution.

This highly interactive workshop offers participants practical ideas and techniques in the areas of assertiveness, active listening, anger management, stress management and transformational collaboration. All crucial aspects of successful conflict and complaints resolution.

Creating Collaboration from Conflict Participant Resource Package

Workshop Objectives :

Identify and assess the factors that contribute to conflict situations.
Managing emerging emotions in self and others.
Uncover hidden resentments, passive aggressive behaviour and sabotage.
Use assertiveness and immediacy to effectively manage conflicts when they arise.
Repair damaged relationships.
Conflict prevention, early recognition and intervention.
Manage challenging behaviours including the habits of blaming, accusation, defensiveness and rationalisation.
Negotiate mutually agreeable solutions to difficult problems and challenging behaviours.

Participant Resource Package

Includes:

ODR’s highly experienced Alternative Dispute Resolution consultants have developed a premium Learner Guide complete with engaging exercises and activities outlining strategies for the management of conflict, building learning opportunities, transforming work relationships and preventative actions.

1 User License per purchase.

Supplied as a down-loadable PDF ebook.

Additional Value:

For each purchase/user license you will receive log-in access to our virtual learning environment where you can access the workshop forum to discuss topics and share ideas with other facilitators and participants of this workshop.

N.B. Facilitator resources for running this workshop are also available for separate purchase - or purchase the complete training package for running this workshop with 20 participant user licenses.

How to purchase this resource package:

1. In the quantity box below, enter how many items you would like to purchase.

2. Click on Add to Cart - you will then be taken to the shopping cart page. Click on Continue Shopping if you would like to add more resources to your purchase.

3. When ready click Checkout, if you are an existing customer please login with your account details, or if you are a new customer please click the New Customer button and enter your billing information.

4. You will need to agree to the terms and conditions of use /service (tick the box) before continuing.

5. Click Confirm Order and you will then be re-directed to the PayPal website to securely process your payment. You can choose to pay by credit card (VISA or MASTERCARD) or you can use/create a paypal account.

7. Once the payment has been processed through the paypal system, you will receive an email receipt of payment from paypal.

You will also receive an email from ODR Pty Ltd with a copy of your order information and a link to where you can download your purchase.

Please note the email confirming your order with download details may take several minutes to arrive.

Note: maximum download per file is 3 attempts within 24 hours from time of purchase.

TRY BEFORE YOU INVEST!

To sample the quality and professionalism of ODR resources please click on the links below to download sample resources:

Sample Creating Collaboration from Conflict Participant Guide (1,27 MB)

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