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3.ProfessionalMotivational interviewing is a particular method of coaching to help a staff member who has been asked to undergo organisational change recognise and do something about his or her not taking up the transition as a problem. Some people are ambivalent about changing behaviour - they both want and don't want to change.  Motivational interviewing has been found to help these people along the path to change.


  • Understand the role of motivation in changing behaviour in organisational settings
  • The elicitation of motivation
  • Understand the key principles of motivation intervention
  • Strategies for resolving ambivalence
  • Establishing a collaborative relationship

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