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Interpersonal Effectiveness

This range of programs have been designed to address those demanding challenges we face both on work scenes and in life.  Providing the latest in techniques and strategies for self mastery and interpersonal effectiveness when the heat is on.

When dealing with challenging, bullying or toxic behaviours, or stepping up the challenging of presenting or public speaking for the first time.  These programs are based in sound psychological practices that support success.

This program is an extension of the Align Your Self program providing the process for attaining, aligning and sustaining a loving relationship.  Regardless of your gender or sexual orientation, there are foundational constructs that support loving interpersonal relationships.

Aligning HeartsOUTCOMES

  • Love readiness:  Define your love style and determine the gaps to deep and intimate connection
  • The shift that makes you more attractive
  • Identifying vitality in a relationship and targeting Mr/s Right
  • Reconnecting your relationship and sustaining love
  • Recognising dysfunction and letting go of toxic relationships
  • Transform your relationship from casual to committed
  • Meeting the one:  How and where?
  • Dating sites effectively and attract an aligned partner

3.ProfessionalWhat is the secret to those successful and popular people who attract opportunities? Hard work alone will not achieve this.  Being exceptionally gifted or a specialist in your profession will not achieve this.  In this program participants will learn what personal effectiveness means and how it can benefit them in every aspect of life.    If you are not satisfied with your current outcomes in life then it is time to do something different.  It is often said that the definition of insanity is to keep implementing the same strategies and expect a different result.  Fact is that if you knew how to do 'life' differently you would have done it by now.  So if you are ready to challenge some of your strategies in a supported and experimental environment, then this could the one thing you do this year that starts to make an impact on your life.  

Interpersonal EffectivenessThis workshop is designed for managers, supervisors, and members of self-directed work teams who need to learn strategies for successful interactions with and how to influence others to gain commitment and increase productivity.  The aim of the course is to extend the understanding of when and how to use assertive behaviour, techniques to influence others, recognising signals from others, coping strategies for time pressured environments, harnessing conflict, alter pace and enhance interpersonal effectiveness. Development skills for helping others to work better together and to gain clarity about your own values and aspirations will be discussed.  Acquire skills for improving confidence, team building, and communication.  Achieve goals that will result in growth, change and increased effectiveness


  • Recognise and acknowledge your strengths and areas for development
  • Manage your stress levels and improve your efficiency at work
  • Communicate more effectively
  • Be more assertive and confident with your work colleagues
  • Use persuasion and influence to achieve your objectives
  • Understand the benefits of networking
  • Set a personal action plan with achievable goals
  • Stress Management

3.ProfessionalThis program examines different influencing styles and outlines how you can use these to manage change and constructively deal with competing demands and agendas without resorting to manipulation or coercion.  Explore the connection between interdependence, sustainable relationships and the disconnections between aspirations and the reality of challenges we face in the worlds working environment.

Influence With IntegrityOUTCOMES

  • Identify the factors critical to getting action on your ideas.
  • Build your credibility and prepare winning proposals that achieve results.
  • Obtain scarce resources within the organisation.
  • Acquire early information about decisions and policy shifts.
  • Overcome feelings of powerlessness.
  • Intercede favorably on behalf of a colleague in trouble.
  • Successfully advocate a promotion for a talented subordinate.
  • Gain access to decision makers.
  • Assess the corporate political climate and discover how to counter-act negative corporate influences
  • Form meaningful and productive alliances.
  • Secure recognition and rewards for your team's efforts.

3.ProfessionalWhether overt or covert, aggressive or passive, intended or not, we have all experienced behaviour that is difficult to understand, to cope with or to change. This program provides, tools and techniques for improving your effectiveness in managing these situations to minimize the damaging consequences.

Managing Challenging BehaviourOUTCOMES

  • Create relationships free from the damage of poor behaviour.
  • Instantly recognise the different types of challenging behaviours and the thoughts and emotions driving each.
  • Recognise and understand the differing needs that trigger and cause non constructive behaviors.
  • Learn and practice various techniques for navigating, dealing with and diffusing behaviours that aren't working.
  • Practice early recognition and diffusion techniques to avoid the time consuming conflicts and misunderstandings.
  • When behaviour is toxic and harmful and how to intervene constructively.
  • Learn and practice the essential skills needed to disarm and rebalance after confronting challenging behaviour.
Disagreements may be inevitable, but the destructive effects of unmanaged conflict are not.

2.  IntermediateThis program provides insights into the potential magic of conflict. Discover sound ways to understand the real issues and how to cope with difficult situations and challenging behaviours.

Participate in this highly interactive and experiential program workshop and learn the skills & constructs of collaboration that can divert Conflict into a positive means of delivering on going outcomes for success.

Collaboration From ConflictOUTCOMES
  • Learn to identify the values to be realized from conflict & skills to develop this knowledge into a collaborative culture for positive change.  
  • Gain the necessary understanding of what conflict represents and how if left unchecked or ignored, the potential costs involved to both the organisation and the individual.  
  • Obtain to skills necessary to confront conflict effectively to gain positive collaboration  
  • Work on understanding the differences that exist in an organization and their strengths & dangers

3.ProfessionalBullying is a form of harassment and manipulation which can be obvious or subtle. From aggressive behaviour to making people feel uncomfortable, shouting, swearing and public ridicule. Bullying can be from a boss or a subordinate and can be in the form of setting people up to fail to sabotaging work.

Stop BullyingThis workshop will assist employers and their delegates (supervisors and managers) in meeting their obligations to protect employees from harassment and to prevent their employees from harassing others. This program will provide the practical knowledge and skills in recognising and preventing bullying and discriminatory behaviour in the workplace. The tools and techniques are designed to raise awareness of workplace bullying and fear-based workplace conduct. You will learn how to identify bullying, how to prevent bullying and how to manage those who bully.


  • Define workplace bullying
  • Describe behaviours that constitute bullying
  • Identify the effects and impacts of workplace bullying
  • Utilise a calming technique to assist in resourceful intervention
  • Utilise useful scripts and language patterns for addressing issues with the bully
  • Utilise a personal strategy to address bullying behaviour aimed at you
  • Utilise proactive team strategies to address workplace bullying

4.  MasterToxic behaviour in the workplace comes in many forms, from overt forms of bullying and ridicule, to insidious behaviour that, over time, undermines individuals and work-groups over time. Employees are four times more likely to be bullied than sexually harassed and in 75% of cases will leave their jobs as a result.

Bad workplace behaviours and practices contribute to 30-50% of stress related illnesses at work costing this country up to $60m/yr in workers compensation claims. One-in-four employees has been bullied at work and four-in-five employees have witnessed it. In the workplace, a range of legislation, standards and codes of ethics guide our decision-making and our on the-job conduct to ensure that all employees are treated fairly and with respect. Under OH&S provisions, employers and employees alike have a duty of care to prevent harm to others and to maintain the right to the 'quiet enjoyment of work.

Toxic WorkplacesOUTCOMES

  • Disordered personalities at work.  Recognise toxic behavior and its impact for individuals, teams and organisations.
  • Feeling grounded and capable to manage toxic behavior.
  • Knowing when to question and when to act.
  • What are the behaviours of psychopathy, bullying and misconduct and what is the legal obligations for managing each.
  • The origin of aggressive behaviours and the very real difference between strength in leadership and its effectiveness and mistaking psychopathic behaviour for good leadership.
  • Interpersonal neurobiology.  Brain science to survive and thrive in toxic work environments.