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Managing Performance

Category: Operational Effectiveness

4.  Master Level ProgramPerformance management and managing those who are under performing can be challenging. Rather than allow poor performance to erode the effectiveness of the individual, the team, the organisation and your own as the expected contribution of the under performer is sorely missed.   This course provides the knowledge, skills and processes to deal confidently and professionally with under and poor performers. Formal and informal performance management processes will be demonstrated together with strategies for turning around and even transforming your reports.

Manage PerformanceOUTCOMES
  • Performance management - how it benefits individuals, teams and organisations
  • The cost of poor people management
  • Common barriers to effective performance management
  • Employees with negative behaviours and attitudes
  • Employees with strong emotions
  • Employees with large egos
  • Employees with social issues
  • Operating fairly within the industrial relations guidelines
  • Effective disciplinary procedures
  • Setting objectives and clear expectations
  • Phrasing effective performance goals
  • Work progress indicators and outcomes
  • Negotiating workable solutions
  • Providing appropriate support and encouragement
  • Monitoring, reviewing and improving performance
  • Developing individuals - the link between motivation and performance
  • Making lasting team changes
Enrolment duration: 42 days
Cost: 2200(AUD)
Topics: 10